Systems Support Engineer / Team Leader
Salary: £30,000 – £40,000 + Benefits
Location: Birmingham City Centre, West Midlands
As a Systems Support Engineer / Team Leader, you will be responsible for managing the IT infrastructure of over 35 end users for this Insurance Provider in Birmingham City centre. This is a ‘hands on’ IT infrastructure support role where you will be solely responsible for the IT support of the company and supervise 2 members of staff. This is an exciting place to work with varied and challenging projects with great prospects.
Strong Active Directory and VPN trouble shooting skills to external customers
More than 4 years IT network infrastructure support commercial background MCSE, MCP or CCA accredited MS Windows Server Engineer
Experience working within a small company with sole responsibility for providing internal support to end users
Windows client operating systems (XP/Vista/7/8/10) Administration & Deployment
Windows PC based applications (MS Office suite etc.) deployment and troubleshooting
Mail configuration including POP, IMAP, SMTP
Exchange 2003-2012 Administration & Deployment
SMTP troubleshooting & diagnosis
Backup and restoration of data within Windows infrastructures
TCP/IP networking knowledge
Good telephone manor and problem solving skills
This is a not-for-profit organisation located in Birmingham and have an excellent reputation for providing fantastic service to their clients. This is a company which invests and look after their staff very well which is reflected in high retention.