Role: Hosted Services Team Leader (Linux, MS Server 2012/2016)
Salary: £45,000 – £50,000 + Benefits
Location: Bedford, Bedfordshire
About the Role
This is an exciting opportunity for a Hosted Services Team Leader with good management background and strong hands on technical skills in Linux and MS Server 2012/2016, to manage the team supporting the infrastructure used to deliver Hosted Services to customers. Your role will involve hands on management of the team resolving support requests from customers by phone, email and online. You will manage the team to make use of the call logging system, perform the on-boarding of new customers to the hosted platform and drive improvements to the process, performing new hosted service implementations, patching and upgrade of existing applications and providing feedback on all process and potential improvements.
Hands on management experience managing a technical support team
Administration of Microsoft Windows Server 2008/2012/2016
Basic administration of SQL Server and ability to query databases
Basic understanding of networking principles and protocols
Managing Linux environments such as CentOS 5/6/7, RHEL 5/6
VMWare infrastructure administration
About the Company
You will have an excellent opportunity for career progression and recognition within this global Software Solutions Company!